ORDERS

 

Everyday Free Shipping

You spend, we send! We offer everyday FREE Standard Shipping on U.S. orders over $50. Once you hit the threshold, Free Shipping will be automatically applied to your order.

Offers and Promotion Codes

Sign up for an account at BenefitCosmetics.com, and we’ll treat you like family! You’ll get first dibs on new products, invitations to special events, and offers exclusive to Benefit subscribers.

To take advantage of a special promotion, you’ll need to enter a promo code in your Shopping Bag or during Checkout. The offer will be automatically applied when you hit the appropriate order threshold. Offer codes are case sensitive and should be entered exactly as they appear. Only one offer code may be used per online order.

Please read the details associated with each promo code carefully for valid offer period and restrictions. Promo codes are valid only at BenefitCosmetics.com and not at Benefit boutiques, BrowBar Lounges or counters, or other websites.

U.S. Sales Tax

We collect state sales tax on orders shipped to the following states: Alabama, Arizona, California, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Virginia, Washington, Wisconsin. This list is subject to change as we open new locations.

Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation email and packing slip.

Payment Options

BenefitCosmetics.com accepts Apple Pay, Klarna, PayPal, and US Credit Cards from American Express, MasterCard, and Visa. We do not accept international credit cards. If you are uncomfortable entering your credit card information online, we will happily accept your order by phone. Just give us a ring at 1-800-781-2336 (M-F 10:00am-6:00pm EST).

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Email is not a secure method of transmitting credit card information, so please do NOT send us any credit card information via an email. Safety first!

Safe Shopping Guarantee

Have no fear. Benefit’s safe shopping is here! We aim to provide you with a safe and convenient online shopping experience. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

One of the ways you can check the security of your connection, take a look at the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

When entering a new shipping address, you may be prompted to re-enter your credit card information. This procedure is done to ensure the maximum safety for your personal data.

Order Confirmation

An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with an order number and summary of your fabulous new purchase! Get excited...Benefit is now on its way to you! Once your order has shipped, you’ll receive an additional email to confirm shipment of your order.

If you checked out as a registered user, you can always track your order status here.

Order Cancellation

You’re able to cancel an order within 30 minutes of placing an order. Simply log in to view your Orders and click the Cancel option. Or, give us a ring at 1-800-781-2336 (M-F 10:00am-6:00pm EST) and we’ll be happy to assist you.

Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or cancelled by you or our Customer Care team.

Restricted Products

We're sorry, but some of our products such as fragrance, BADgal waterproof mascara and boo boo zap! are restricted to ship via ground transportation only. We are unable to ship these restricted products to Alaska or Hawaii. You'll be instructed to remove these items from your Shopping Bag at Checkout.

Maximum Purchase Policy

The product and services available on our websites, including any samples, are for personal use only. As such, we reserve the right to limit per item order quantities to 6 per product and 20 different products per order.